Last Updated: September 2025
RockToken (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, cloud mining services, RockToken pre-sale, or related features.
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing information, wallet addresses, and identity verification documents (where required).
Usage Information: IP address, browser type, device information, and activity on our platform.
Transaction Data: Details of deposits, withdrawals, token purchases, and mining activities.
Your information may be used to:
Provide access to our cloud mining platform and services.
Process transactions, including RockToken purchases and withdrawals.
Verify identity and comply with legal obligations (e.g., KYC/AML).
Improve our website, services, and customer support.
Send newsletters, updates, and promotional offers (if you opt-in).
We do not sell your personal information. We may share data with:
Service Providers: To help process payments, secure data, or provide customer support.
Regulatory Authorities: Where required by law or to comply with financial regulations.
Business Partners: Only with your consent, for integrated services.
We implement industry-standard security measures to protect your information. However, no online system is completely secure, and users should take precautions when managing their accounts and wallets.
We retain personal data only as long as necessary for legal, business, or security purposes.
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your personal data.
Restrict or object to processing.
Withdraw consent for marketing communications.
File a complaint with a data protection authority.
We use cookies and similar technologies to enhance user experience, analyze site usage, and deliver relevant content.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
Our services are not intended for individuals under 18. We do not knowingly collect information from minors.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
If you have questions about this Privacy Policy, please contact us at:
📧 [email protected]